Real People, Real Reviews
Jerry Damson customers have always been the best when it comes to communicating what makes Jerry Damson the best! It’s all about your satisfaction! Here’s a sample of what customers have to say about buying from Jerry Damson Acura!
Car buying experience!
Went in this morning after a 12 hour night shift and was treated by some great considerate and courteous team members! They are always wonderful and helpful but from a very sleepy nurse this morning they were quick to take great care of me and my car!
Chris did a great job finding the right car for us. We love our new 2017 RDX.
It was the calmest and nicest experience ever in purchasing.
Jonathan Pierce, our salesman, was the best and nicest person. He was very detailed in the process and he answered our every question, which made the experience even more wonderful. He didn’t rush us to a decision but rather gave us some space to discuss on our own. I loved the whole experience, in fact, due to Jonathan’s knowledge, willingness to help us understand, and ever present smile.
Had an amazing experience buying a car from here. Lu Izquierdo was the man who helped me, extremely professional, explained everything to me in a detail that I could understand, extremely personable. This being the first time I’ve bought a car through a known dealership, I’m incredibly satisfied with the service and how helpful they were.
Good Service at Jerry Damson Acura
Worked with Gary Smedley and couldn’t be more happy.
Used Car Purchase- August 2016
The sales representatives were knowledgeable and helpful. They provided useful information and were a pleasure to deal with. Demonstrated knowledge on technical issues and answered all questions honestly. The price was good compared to other similar vehicles in the area.
Kevin Creasy was phenomenal!
I always have a great experience with Jerry Damson Acura Service Department. Someone greets you immediately upon arrival, assesses your needs, provides great service in a timely manner, checks the vehicle for potential performance issues and advises the customer on when to schedule for maintenance. Today, Kevin Creasy was phenomenal! I absolutely loved his attention to detail and his helpful spirit. I hope he’s available to help me every time I come.
AWESOME SERVICE & CUSTOMER CARE
Purchased a used car off the internet (CARS.COM). I had the pleasure of working with Gary Smedley. He was up front, honest and truly cared about customer satisfaction. I HIGHLY recommend this dealership & specifically Gary!!
David Terry did an excellent job! I’ve continued to take my vehicle here in the 8 years I’ve lived here.
Fantastic experience !!
I purchased a vehicle on the internet from Jerry Damson Acura in Huntsville, AL. I worked with salesman Gary Smedley who was extremely pleasant to work with. He is very professional, honest and kept me informed through the entire transaction. He also gave me personal attention during the hassle of getting the car transported to my house, (not part of his job). I strongly recommend this dealership, and specifically Gary ….. fantastic experience !!
Always super nice
They always try and help me out. Everyone is so friendly so just love going there. Would recommend to anyone looking for a new car or a used car. You can always depend on them.
The Acura TSX we purchased from Chad 2 years ago was a perfect fit for my daughter. My daughter loves the red Acura TSX. The price was right and the car was in excellent condition. My wife and I had looked for this specific model and color and found one exactly what we were looking for at Damson Acura in Huntsville. The problem was we lived about 600 miles away in Northeastern Kentucky. We made the trip and the car was being loaded to be sent to auction that day. You were the first person we met at the dealership and you made the deal happen. You had the car taken off of the auction truck and began to work with us. Once we purchased the car you volunteered your time on a Sunday to meet us over 300 miles away to delver the car to me, so we did not have to make another 1,200 mile trip. That was first class!!! Who is to say when we go to purchase our next vehicle that we won’t drive the 600 miles to see you again, and to purchase two Acura’s for my wife and daughter. Thank you for making our buying experience so easy and stress free. It sure doesn’t work like that in most places. We just wish Damson Acura had a dealership in Northeast Kentucky!!! Thank you Chad Bohannon for making this experience more than just buying a car.
The service here is wonderful! Staff are very knowledgeable and dedicated to providing quality customer service. Very good overall experience. Definitely impressed. I will be coming back again.
At most the purchasing exp. And the haggle free from Acura dealership was exceptional, comp us in all discounts available and then some, in line with competitive dealerships in Huntsville that offer incentives on different Brands, we came to a agreement on price.Louis Izquierdo a very knowable sales rep showing and explaining the options on the Vehicle,without a doubt my experience was great I don’t have a buyers remorse after this purchase ,Make your Acura purchase from Huntsville Acura “Jerry Damson” tell them I sent you , pun intended. I hope the service is as exceptional as the sales was.
Service was outstanding and fast. Top notch quality service and excellent customer service.
Kevin is so very professional and always puts his customers needs at the top. I feel so comfortable when I leave my Acura in his hands.
Can’t beat the quality work
Since I bought my RDX in 2015, I have continued to bring it to Jerry Damson Acura for any kind of service needed because I know they have the knowledge and experience to do it right the first time. As soon as I pull up, someone greets me and asks what is going on or what is needed. The work is always done within a reasonable time frame and delivered freshly washed. Can’t beat the quality work and service you get from any of the advisors at Jerry Damson Acura!
Service is why
It’s all about buying a high quality product (Honda or Acura) and then getting a high level of customer service, that has had me coming back to Jerry Damson over the last twenty years. I did stray briefly while my son worked for another dealership here in town. I’m glad to say he’s got a different job and I am back. I told my service writer today, that the prompt reliable service I get from the service department has to be a key element of their very successful dealership, but I have found that same level of service throughout the dealership.
Treated my issue (and me)
Today I had to bring my car in for a routine tire pressure check because the tire pressure warning light was on. Although this was a very minor issue, the Acura service department took me right in and treated my issue (and me) as I imagine they would with a customer with a more major issue. They could have made me a “low priority”, but they did not. I am a Damson customer primarily because of the service department!